CoreTech Blog

All businesses need a little IT assistance from time to time, whether it’s for a simple hiccup some software or a full-blown technology emergency. Cybercriminals will often pose as IT support in attempts to capture this low-hanging fruit. Your employees should know how to spot the following warning signs from a fraudulent tech support squad.

Let's be honest… as a business owner, you probably hear it constantly: "You're just one wrong click away from a ransomware attack that will shut you down." So, you invest in a dozen different security tools with names you can't pronounce, your IT bill climbs, and you're left feeling like you're just paying protection money to the tech world. It’s a frustrating shell game.

If this sounds familiar, you're not alone, and there is a much better way to operate.

A successful business is a secure business. You probably have a good lock on the front door, maybe an alarm system, and secure cabinets for important documents. You do all of this to protect your business' physical assets from threats. So why wouldn't you do the same for your digital assets?

Just as you have physical security measures, your business also needs strong cybersecurity policies. They help create clear rules for employees to follow and a plan to fall back on if an incident occurs.

Business owners have a lot of duties and responsibilities, and while you can hire a lot of people to cover some of the more stressful ones, it might feel strange to outsource your company’s technology management. You know IT is important, so that’s why you feel like you have to do it yourself, or at least in-house, but in reality, you’re the last person who should be working with your technology—and we’ll explain why.

Tips are great as long as they actually work. Business owners need more technology tips than just about anything else, whether that is app-specific or general care of technology. We try to do our best to provide useful tips a couple of times a month, but this week we wanted to focus on what is probably the most important tip we can provide.

Cyberscams can be incredibly well-crafted and dangerous, and a significant portion of this danger stems from the scammer's ability to effectively utilize the psychological triggers that we all possess to some degree. Modern security training tends to focus on what signs we all need to keep an eye out for—and for good reason—but it does little to explore why modern scams are as effective as they are.

Let’s fix that by taking a moment to examine the tricks the scammers play so you can be that much more prepared to stop them by understanding how they work.

There’s a reason why we tend to focus on security, and that’s because it’s not a matter of if you experience a cyberattack, but when. It’s your responsibility to make sure that you’re ready to act in the right way when faced with these attacks. One of the best ways you can be prepared is by working with a managed service provider like us. Today, we have three ways we, as a managed service provider, can help you take the fight to cybersecurity threats.

While most days, you should lock your computer when ending the day, shutting down your PC and rebooting it on occasion can offer some huge benefits. Doing so helps you avoid some of the more common computer problems that can be highly disruptive and hold you back from achieving productivity.

Ransomware has emerged as one of the most dangerous modern threats to businesses, and when you consider just what’s at stake with a ransomware infection, you’ll realize we’re not exaggerating. The worst variants of ransomware will attempt to extort you through any means necessary, and when you don’t give in so easily, they’ll pull out the big guns: double and triple extortion.

It’s easy for business owners to get caught up in the daily grind, pursuing their sales targets, refining operational efficiencies, and delivering exceptional customer service. The savvy business owner, however, knows there’s a deeper game being played, one where your ability to thrive tomorrow depends on the strategic choices you make with your technology and security today.

At CoreTech, we understand that robust IT security and proactive strategy aren't just “nice-to-haves,” they are the non-negotiable foundations for tomorrow's competitive edge.

They say a man’s home is his castle. We’d contend that a more apt comparison is that someone’s business is more like their castle, realistically speaking.

As such, it is essential to ensure your security in every way possible. Much like a traditional castle was constructed to keep threats out, your business’ security needs to be approached in a similar way.

While we aren’t suggesting that you literally dig a moat or maintain cauldrons full of boiling oil, you do need to implement security measures that serve the same purpose for your business and its network.

In a time when Internet connectivity is so important, manufacturers have met this demand by creating products that feature the ability to connect to apps or other Internet-based dashboards. Unfortunately for users, there is a lot that can go wrong when organizational practices don’t do enough to protect their customer’s privacy; or, simply look to exploit it. Let’s take a look at how the smart devices you depend on can be undermining your family’s privacy.

Nowadays, few things are as universally annoying as the constant stream of spam emails. From ludicrous pharmaceutical offers to urgent pleas for financial assistance from other nations’ royalty, our inboxes can often be likened to a digital landfill. What many people don't realize, however, is that behind this persistent nuisance lies a huge, and shockingly lucrative, industry.

One of the greatest threats to modern businesses is a cyberattack and the consequent data breach. These types of threats often target outdated systems that haven’t been patched or upgraded with fixes to vulnerabilities. Today, we want to go over some of the most likely outdated hardware and software issues you might encounter on your own infrastructure so you can address them and keep your business safe.

With so many devices now connecting to the Internet, decreasing your business’ threat surface area is more important than ever. Your threat surface area consists of any device that connects to your organization’s IT infrastructure, and if you’re not careful or forget a couple of oddball wearables, you could be looking at a data breach. Today, we want to go over how you can prevent that from happening.

Fairly recently, news circulated that a data breach had exposed 16 billion—yes, with a “b”—passwords for various logins, including social media accounts, virtual private networks, corporate tools, and more. Effectively, every online service imaginable was represented in this breach.

This is very bad… arguably unprecedented.

However, this impression is at best misleading. Let’s dig into the truth of the matter, while still acknowledging that there are some lessons to be learned.

Android 16 is now officially available for device manufacturers to implement, introducing significant enhancements to security through a new mode: Advanced Protection. Let’s focus on these enhancements and how they have altered a user’s built-in security within the operating system. 

In the legal profession across Kentucky, precision, confidentiality, and unwavering trust form the bedrock of the modern law office. Every case file, client communication, and piece of discovery contains highly sensitive information, safeguarded not only by data privacy laws but also by stringent ethical obligations mandated by the Kentucky Bar Association (KBA). As technology becomes increasingly central to modern legal practice—encompassing everything from sophisticated case management software and e-discovery platforms to secure remote consultations and the management of digital evidence—the IT infrastructure supporting your Kentucky law firm transcends mere convenience. It stands as a critical foundation for operational success, robust security, and essential compliance.

Generic, one-size-fits-all IT solutions frequently prove inadequate in meeting the unique and demanding requirements of the legal sector. What works for a typical small business office is far from what a law firm needs.

Law firms grapple with a distinct array of technological challenges that necessitate specialized expertise and meticulously tailored solutions. At CoreTech, we possess a deep understanding of the specific pressures and intricate IT needs confronting law firms. We offer dedicated, specialized support designed to ensure your technology acts as an empowering asset, rather than a hindrance, to your practice.

When it comes to cybersecurity, businesses have a lot to keep tabs on—even a small business like yours. In fact, you wouldn’t believe just how much goes into cybersecurity and why your organization needs to make it a priority. Today, we want to convince you that cybersecurity is more than just a buzzword on the Internet; it’s a lifeline that will keep your company secure.

Technology is meant to be the wind in your business' sails, propelling you forward, simplifying tasks, and making operations smoother than a freshly paved highway, right? Sometimes, it is! Other times, it feels more like a mischievous gremlin has been let loose in the engine room, and certain seemingly small habits can escalate into full-blown operational nightmares.

Here at CoreTech, we've seen a pattern or two. Today, let's shine a spotlight on three common technology missteps that might be silently sabotaging your productivity or even worse, leaving your digital doors wide open.